Return & Exchange Policy
Return and Exchange Policy
Effective Date: 1st January, 2025
Thank you for shopping at The Daisy Store! We take great pride in offering high-quality handcrafted jewelry. Please take a moment to review our return and exchange policy.
1. No Returns or Exchanges
We do not accept returns or exchanges on any items purchased from The Daisy Store. All sales are final.
2. Order Cancellation
Once your order is placed, it is processed quickly to ensure timely delivery. If you wish to cancel your order, please contact us within [2 hours] of placing the order. Unfortunately, once your order has been processed and shipped, we cannot cancel or modify it.
3. Damaged or Defective Items
We take extra care in packaging and shipping our products to ensure they arrive in perfect condition. However, if you receive a damaged or defective item, please contact our customer service team within [3 days] of receiving your order. We will review the issue and offer a resolution, which may include a replacement or a refund, depending on the situation.
4. Incorrect Items
If you receive an incorrect item, please contact us within [3 days] of receiving your order. We will gladly send you the correct item and cover the shipping costs for the return of the incorrect product.
5. Non-Refundable Items
Due to the nature of our products, we do not offer refunds on any purchased items, except for those that are defective or damaged during shipping.
6. How to Contact Us
If you have any questions or concerns about your purchase or need assistance with a damaged or incorrect item, please reach out to our customer support team:
Email: daisy.ish27@gmail.com
Phone: 9259690967
Address: Type 3/20 Audit Colony, Indira Nagar,, Dehradun, Uttarakhand, PIN: 248001
We appreciate your understanding and thank you for supporting The Daisy Store!